Information Technology Experience
I bring proven experience in IT support, digital operations, and system optimisation within a fast paced office environment. With a good understanding in technical troubleshooting, first-line support, and web content management, I have successfully contributed to organisational changes making systems more efficiently used for internal and external stakeholders.
As a Hwb Digital Champion for my current employer, I have delivered user-friendly solutions to stakeholders. My approach is proactive, adaptive, and focused on continuous improvement, aligning with data security guidelines and law.
Key IT Competencies:
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IT Support & Troubleshooting
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Website Maintenance, basic HTML, CSS
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Data Entry & Information Management
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Collaboration Tools
- Communication Tools
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Software Proficiency (educational platforms, scheduling tools)
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Digital Compliance (GDPR, Data Protection and E-Safety)
Certifications:
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Level 4 Web Development (CSS & html)
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Higher Level 4 Digital Marketing (inc. Metrics & Analytics)
With strong problem-solving skills, I ensure that digital tools enhance productivity, and support time saving solutions. I take pride in being a resilient and a tech-savvy team player, working in tandem with IT support and always ready to learn emerging platforms.

